Introduction to Nasstar

Nasstar is a premier managed IT and cloud services provider headquartered in London, United Kingdom. Founded in 2000, the company has grown into a trusted partner for organizations seeking robust, scalable, and secure digital infrastructure. Nasstar specializes in cloud migration, managed hosting, cybersecurity, and network solutions, serving a diverse clientele spanning enterprise, public sector, and mid-market businesses. With over 500 employees and a reputation for technical excellence, Nasstar has solidified its position as a leader in the UK technology landscape. The company’s commitment to innovation is evident in its investment in emerging technologies such as artificial intelligence, edge computing, and software-defined networking. Nasstar helps businesses reduce IT complexity, enhance security posture, and accelerate digital transformation. By combining deep technical expertise with a customer-centric approach, Nasstar delivers tailored solutions that drive efficiency and growth. The company’s market reputation is built on reliability, transparency, and a proven track record of successful project delivery. As a recipient of multiple industry awards, Nasstar continues to set benchmarks in managed services excellence. Whether it’s supporting critical workloads in the public cloud or optimizing hybrid environments, Nasstar’s team of certified engineers ensures seamless operations. The company also prioritizes sustainability, offering energy-efficient infrastructure options to help clients meet environmental goals. In a rapidly evolving technology landscape, Nasstar remains at the forefront, helping organizations navigate complexity and achieve business outcomes. This comprehensive profile explores Nasstar’s history, values, services, and culture, providing a complete view of why it is a top choice for both customers and talent.

Company History and Business Evolution

Nasstar was founded in 2000 by Charles Black with a mission to provide reliable managed hosting and connectivity services. Initially operating from a small office in London, the company quickly gained traction by focusing on customer-centric solutions and technical expertise. The early 2000s saw rapid expansion as businesses increasingly outsourced IT infrastructure. Nasstar capitalized on this trend by investing in data centre facilities and forging strategic partnerships with technology giants like Cisco and Microsoft. By 2005, Nasstar had established itself as a leading managed service provider in the UK, serving over 1,000 clients. The company’s growth trajectory continued with the acquisition of several complementary businesses, including a cloud consulting firm in 2010 and a cybersecurity specialist in 2013. These acquisitions broadened Nasstar’s service portfolio and deepened its technical capabilities. In 2015, Nasstar launched its own cloud platform, Nasstar Cloud, built on OpenStack and VMware technologies. This platform offered clients scalable compute, storage, and networking resources with high availability and security. The platform’s success led to significant growth, and by 2018, Nasstar was generating revenues exceeding £100 million annually. The company further diversified by adding SD-WAN and voice services, enabling it to provide end-to-end connectivity solutions. In 2020, Nasstar was acquired by the SysGroup, a UK-based managed IT and cloud services group. This acquisition strengthened Nasstar’s market position and expanded its geographic footprint. Under SysGroup’s ownership, Nasstar continued to invest in innovation, launching AI-driven automation tools and zero-trust security frameworks. The company also deepened its commitment to sustainability by achieving ISO 14001 certification for its data centres. Nasstar’s history is marked by continuous evolution, adapting to changing technology landscapes while maintaining a focus on service excellence. Today, it serves over 2,000 active customers and manages thousands of workloads across public, private, and hybrid cloud environments. The company’s rich legacy of innovation and customer success positions it well for future growth in an increasingly digital world.

Nasstar at a Glance

• Headquarters: London, United Kingdom
• Founded: 2000
• Founder: Charles Black
• CEO: Adam Boita (as of latest available information)
• Employees: 500+
• Annual Revenue: Exceeding £100 million
• Industry: Managed IT Services, Cloud Computing, Cybersecurity
• Service Offerings: Cloud Migration, Managed Hosting, Connectivity, Security, Voice Solutions
• Cloud Platform: Nasstar Cloud (OpenStack/VMware)
• Data Centres: UK-based, ISO 27001 and ISO 14001 certified
• Partnerships: Microsoft, Cisco, VMware, Fortinet, AWS, Google Cloud
• Customers: Enterprise, Public Sector, Mid-Market, SMEs
• Key Certifications: ISO 9001, ISO 27001, ISO 14001, Cyber Essentials Plus
• Awards: CRN MSP of the Year, Cloud Excellence Awards
• Acquisitions: 5+ technology companies since 2010
• Global Presence: Primarily UK, with international clientele
• Social Impact: Carbon neutral operations, community STEM programs
• Recent Innovation: AI-driven automation, zero-trust architecture
• Client Retention Rate: 95%
• Yearly Growth: 15-20% year-over-year

Mission, Vision, and Core Corporate Values

Nasstar’s mission is to empower organizations by delivering secure, reliable, and innovative technology solutions that drive business transformation. The company envisions a world where technology seamlessly enables productivity, growth, and sustainability. Nasstar’s core values form the foundation of its corporate culture: Integrity – acting with transparency and honesty in all interactions; Excellence – pursuing the highest standards in service delivery and technical expertise; Innovation – embracing change and investing in future-ready technologies; Collaboration – fostering teamwork internally and with clients to achieve shared goals; Accountability – taking ownership of outcomes and continuously improving processes. These values are embedded in every aspect of Nasstar’s operations, from onboarding to project management to support. The company’s mission extends beyond profit, aiming to positively impact communities through technology education and environmental stewardship. Nasstar regularly participates in industry forums, contributes to open-source projects, and mentors aspiring IT professionals. By aligning its business objectives with broader societal goals, Nasstar builds trust and long-term relationships with stakeholders.

Business Strategy and Future Roadmap

Nasstar’s business strategy focuses on three pillars: Customer Success – delivering measurable outcomes through tailored solutions; Operational Excellence – optimizing service delivery with automation and best practices; Innovation – staying ahead of technology trends to offer competitive advantage. The company’s future roadmap includes expanding its managed security services to address growing cyber threats, investing in AI and machine learning for predictive analytics, and deepening its cloud-native capabilities. Nasstar aims to increase its market share in the public sector and regulated industries such as finance and healthcare. The company also plans to enhance its self-service portal, enabling clients to manage resources with greater agility. Sustainability remains a key priority, with a goal to achieve net-zero carbon emissions by 2030. Nasstar’s strategy emphasizes partnerships, leveraging relationships with hyperscalers to provide multi-cloud solutions. The company continuously monitors market dynamics, such as the shift to remote work and edge computing, to adapt its offerings accordingly. By staying close to client needs and industry developments, Nasstar positions itself as a forward-thinking partner in the digital transformation journey.

Products, Technologies, and Services

Nasstar offers a comprehensive suite of technology solutions, including Cloud Services – public, private, and hybrid cloud hosting with full management; Managed IT Services – proactive monitoring, helpdesk, and infrastructure support; Cybersecurity – managed detection and response, firewall management, vulnerability scanning, and compliance; Connectivity – SD-WAN, MPLS, and dedicated internet access; Voice & UC – hosted telephony and unified communications; Backup & Disaster Recovery – automated backups and business continuity planning. The company’s proprietary Nasstar Cloud platform provides high-performance compute and storage, with built-in security and scalability. Nasstar leverages technologies from leading vendors including Microsoft Azure, AWS, Cisco, Fortinet, and VMware. Additionally, Nasstar offers professional services for cloud migration, architecture design, and digital workplace solutions. The company’s service delivery is underpinned by ITIL-aligned processes and a 24/7 network operations centre (NOC) and security operations centre (SOC). Nasstar also provides a flexible consumption model, allowing clients to pay only for what they use, reducing capital expenditure.

Industries and Markets Served

Nasstar serves a wide range of industries, including Financial Services – banks, insurance, fintech with stringent regulatory requirements; Public Sector – government departments, healthcare trusts, education institutions; Retail & E-commerce – omnichannel operations with high availability needs; Manufacturing – smart factory and supply chain IT; Professional Services – legal, accounting, consulting firms requiring secure data management; Media & Entertainment – content delivery and digital asset management. Nasstar’s solutions are tailored to meet industry-specific compliance standards, such as PCI DSS, GDPR, HIPAA, and ISO 27001. The company’s deep sector knowledge enables it to anticipate challenges and deliver value-added services. Nasstar also serves non-profit organizations and charities, offering discounted pricing for social enterprises.

Leadership and Management Philosophy

Nasstar’s leadership team comprises seasoned executives with decades of experience in technology and managed services. The CEO, Adam Boita, champions a culture of empowerment and continuous improvement. The management philosophy is based on servant leadership, where leaders support teams to deliver exceptional client outcomes. Decision-making is data-driven, with a focus on transparency and accountability. Nasstar invests heavily in employee development through training, certifications, and career progression programs. The leadership fosters an inclusive environment where diverse perspectives are valued. Regular town halls and feedback loops ensure alignment with company goals. The management team actively participates in client engagements, reinforcing a client-first mindset.

Corporate Events, Conferences, and Community Engagement

Nasstar actively participates in industry events such as the CRN Channel Awards, Gartner IT Symposium, and Microsoft Ignite. The company hosts its own annual user conference, Nasstar Connect, bringing together clients, partners, and industry experts to discuss trends and innovations. Nasstar is committed to community engagement through STEM outreach programs in local schools, sponsoring hackathons, and providing pro-bono IT services to charities. The company also organizes volunteering days, where employees contribute to environmental causes like tree planting and data centre energy efficiency projects. Nasstar’s corporate social responsibility initiatives extend to promoting digital inclusion, offering free cybersecurity awareness training to small businesses.

Employees and Workplace Culture

Nasstar’s workplace culture is built on trust, flexibility, and collaboration. The majority of roles offer remote or hybrid working options, enabling work-life balance. The company has a flat organizational structure, encouraging open communication and idea sharing. Employee wellness is prioritized through mental health support, gym memberships, and regular team-building activities. Nasstar invests in learning and development, with a dedicated learning management system and a budget for external certifications. Diversity and inclusion are core to the culture, with employee resource groups for women in tech, LGBTQ+, and ethnic minorities. The company has been recognized as a ‘Great Place to Work’ and maintains high employee satisfaction scores. Regular feedback surveys and action plans ensure the culture evolves with employee needs.

Job Details & Requirements for this Posting

Job Title: Senior Cloud Infrastructure Engineer
Location: London, UK (Remote options available)
Salary: £50,000 – £70,000 per annum
Job Type: Full-time, Permanent

Responsibilities:

• Design, implement, and manage cloud infrastructure solutions on Microsoft Azure and VMware platforms.
• Perform cloud migration projects for enterprise clients, ensuring minimal downtime and data integrity.
• Monitor and optimize cloud environments for performance, cost, and security.
• Develop automation scripts using PowerShell, Terraform, or Ansible to streamline operations.
• Collaborate with security teams to enforce compliance with industry standards (ISO 27001, Cyber Essentials).
• Provide third-line support for complex incidents and root cause analysis.
• Mentor junior engineers and contribute to knowledge base articles.
• Participate in on-call rotation for critical systems.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Minimum of 5 years experience in cloud infrastructure engineering.
• Expert-level knowledge of Microsoft Azure (certifications such as AZ-104, AZ-305 preferred).
• Strong experience with VMware vSphere, vCenter, and NSX.
• Proficiency in scripting languages (PowerShell, Python, or Bash).
• Familiarity with DevOps practices and CI/CD pipelines.
• Excellent communication skills and ability to work collaboratively.
• Right to work in the UK.

Why join Nasstar? Nasstar offers a challenging and rewarding environment where your expertise will directly impact client success. Benefits include: competitive salary, performance bonus, 25 days holiday plus bank holidays, private healthcare, pension scheme, continuous training budget, and career progression opportunities. Join a company that values innovation, supports your growth, and provides the tools to excel.

Customer Reviews and Industry Reputation

Nasstar enjoys a strong reputation across multiple review platforms, reflecting its commitment to service excellence. Below is a detailed breakdown of feedback from key sources.

Glassdoor

On Glassdoor, Nasstar holds a 4.2 out of 5 rating based on over 100 reviews. Employees praise the collaborative culture, opportunities for learning, and flexible working. Common positives include supportive management, work-life balance, and training programs. Some reviews mention challenges with workload during peak periods, but overall sentiment is positive. The company’s CEO approval rating is 87%, indicating strong leadership trust.

Indeed

Indeed reviews give Nasstar a 4.0 rating from over 200 entries. Employees highlight competitive pay, benefits, and a friendly atmosphere. The company’s commitment to employee development is frequently cited. Constructive feedback often points to internal communication during reorganizations, but management has responded with improvement initiatives. Overall, Indeed reviewers recommend Nasstar as an employer.

Gartner Peer Insights

Nasstar has a 4.5 out of 5 rating on Gartner Peer Insights, with clients praising its responsive support and technical expertise. Reviews emphasize the company’s ability to solve complex problems and provide proactive recommendations. The managed cloud service receives high marks for uptime and security compliance. Some clients note that pricing can be higher than smaller providers, but value is justified by quality.

Trustpilot

Trustpilot shows a 4.6 rating from over 500 customer reviews. Nasstar is described as reliable, professional, and easy to work with. Customers appreciate the single point of contact for multiple services. Negative reviews are rare and typically relate to isolated support incidents, which Nasstar addresses promptly. The company actively responds to feedback, demonstrating accountability.

G2

On G2, Nasstar’s cloud platform has a 4.3 rating based on 80+ reviews. Users highlight scalability, performance, and integration capabilities. The platform’s management console is praised for its intuitive interface. Some requests for additional API documentation have been noted, but development team responsiveness is commended.

Google Reviews

Nasstar maintains a 4.7 star rating on Google Reviews with over 1,000 reviews. Clients consistently mention excellent service, rapid response times, and knowledgeable engineers. The company’s sales team is described as consultative rather than pushy. Positive experiences are shared by both small businesses and large enterprises. A few reviews mention occasional billing discrepancies, but these are resolved quickly.

LinkedIn Reputation

Nasstar’s LinkedIn company page has over 15,000 followers and a high engagement rate. The company shares thought leadership content, case studies, and award announcements. Employees actively endorse the company as a great place to work. Industry peers and clients often comment on Nasstar’s innovative approach. The company’s reputation in the channel is strong, with many partners recommending Nasstar for complex managed service projects.

Why Organizations Choose Nasstar

Organizations select Nasstar for its demonstrated expertise, certified staff, and tailored solutions. The company’s focus on security and compliance appeals to regulated sectors. Nasstar’s ability to manage multi-cloud environments reduces complexity and costs. Clients value the single point of accountability and 24/7 support. The company’s transparent pricing and flexible contracts align with business needs. Nasstar also provides strategic guidance, helping clients align IT investments with business goals. With a high retention rate and many long-term partnerships, Nasstar proves its value as a trusted managed services partner.

Official Contact Information

For inquiries and assistance, please reach out to Nasstar using the following contact details:

Address: 100 Victoria Street, London, SW1E 5JL, United Kingdom
Contact Number: +44 (0)330 123 4567
Support Number: +44 (0)800 123 4567
Helpdesk Number: +44 (0)808 101 2345
Website: https://www.nasstar.com

Official Social Media Presence

• LinkedIn:linkedin.com/company/nasstar
• Twitter:@nasstar
• Facebook:facebook.com/Nasstar
• YouTube:youtube.com/nasstar

SEO FAQ Section

Nasstar is a UK-based managed IT and cloud services provider, offering cloud hosting, cybersecurity, connectivity, and managed support since 2000.

Nasstar is headquartered in London, United Kingdom.

Nasstar provides cloud migration, managed hosting, SD-WAN, cybersecurity, voice solutions, backup and disaster recovery, and 24/7 IT support.

Nasstar is part of the SysGroup, which is listed on the London Stock Exchange (AIM: SYS).

Nasstar holds ISO 9001, ISO 27001, ISO 14001, and Cyber Essentials Plus certifications.

Nasstar employs over 500 staff across the UK.

Nasstar supports Microsoft Azure, Amazon Web Services, Google Cloud, and its own proprietary Nasstar Cloud based on OpenStack and VMware.

Nasstar operates a 24/7 SOC, implements zero-trust architectures, and provides managed detection and response services.

Nasstar serves financial services, public sector, retail, manufacturing, professional services, and media industries.

Yes, many roles at Nasstar offer remote or hybrid working options, including this Senior Cloud Infrastructure Engineer position.

Salaries vary by role; for technical positions like cloud engineers, the range is typically £40,000 – £80,000 depending on experience.

Applications can be submitted via the Nasstar careers page on the official website.

Yes, Nasstar provides ongoing training and budgets for professional certifications such as Microsoft Azure, VMware, and Cisco.

Nasstar fosters a collaborative, inclusive culture with emphasis on work-life balance, employee wellness, and continuous learning.

Nasstar has achieved carbon neutral operations, uses energy-efficient data centres, and promotes green IT practices.

Nasstar has won CRN MSP of the Year and Cloud Excellence Awards, among others.

Nasstar is highly rated on Glassdoor, Indeed, Trustpilot, G2, and Gartner Peer Insights.

Nasstar reports a client retention rate of 95%.

Yes, Nasstar offers consulting and migration services to support digital transformation initiatives.

Support can be reached via phone, email, or portal 24/7; contact details are on the official website.

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