
Introduction to Optare
Optare is a distinguished British bus manufacturer headquartered in Sherburn in Elmet, North Yorkshire, United Kingdom. Founded in 1985, the company has evolved into a leading innovator in the global automobile industry, specializing in the design, engineering, and production of low-floor buses and electric vehicles (EVs). As a subsidiary of the Ashok Leyland group (a Hinduja Group company), Optare leverages decades of automotive expertise and a robust supply chain to deliver cutting-edge public transport solutions. With over 12,000 buses operating across the UK, Europe, and select international markets, Optare holds a commanding reputation for reliability, safety, and environmental stewardship. The company’s portfolio includes the acclaimed Optare MetroCity, Versa, and the all-electric Optare Solo EV, which have set benchmarks for efficiency and passenger comfort. Optare’s commitment to innovation is underscored by its dedicated R&D centre in Sherburn in Elmet, where engineers focus on lightweight materials, advanced battery systems, and intelligent powertrain controls. The company serves a diverse clientele, including metropolitan transit authorities, private bus operators, and government fleets, making it a cornerstone of the UK’s transition to net-zero emissions. Optare’s team of over 700 skilled professionals works collaboratively with partners such as Siemens and ABB to integrate fast-charging infrastructure, ensuring operational feasibility for fleet customers. Recognised as one of the top Automobile companies in the UK, Optare continues to win accolades for its design excellence and sustainability initiatives. The organisation’s culture emphasizes continuous improvement, technical mastery, and customer-centricity, attracting top engineering talent from around the world. By prioritising modular platform development, Optare reduces production costs while enabling customisation for specific route profiles. The company’s aftermarket division provides comprehensive lifecycle support, including telematics, spare parts, and training programmes. This holistic approach positions Optare not merely as a vehicle manufacturer but as a total mobility partner. As urban populations grow and environmental regulations tighten, Optare’s role in shaping the future of public transport becomes ever more critical. The company is currently expanding its electric vehicle line-up to include hydrogen fuel-cell variants, solidifying its leadership in zero-emission commercial vehicles. With a strong balance sheet and a clear vision for sustainable mobility, Optare offers a stable and forward-looking workplace for professionals passionate about automotive engineering.
Company History and Business Evolution
Optare’s journey began in 1985, when it was established as an independent bus bodybuilder in Leeds, UK. Initially focused on manufacturing bodywork for chassis from leading OEMs such as Volvo and Dennis, the company quickly gained a reputation for innovative, lightweight designs. In 1988, Optare launched the CityPacer, a revolutionary minibus derived from the Mercedes-Benz 208D chassis, which became a staple for community transport. The 1990s saw Optare expand its product range with the introduction of the Optare Delta and Optare Spectra, both notable for their integral construction and accessibility features. A pivotal moment occurred in 1994 when Optare acquired the bus manufacturing operations of Metro Cammell Weymann (MCW), gaining access to additional design resources and production capacity. This acquisition allowed Optare to develop the Optare Excel, a low-floor single-deck bus that became widely adopted by UK operators. In 2005, the company was acquired by the Ashok Leyland group, a subsidiary of the Hinduja Group, which provided the financial backing and global distribution network needed to scale operations. Post-acquisition, Optare invested heavily in electric vehicle technology, unveiling the Optare Solo EV in 2010 – one of the first purpose-built electric buses in the UK. The Solo EV was followed by the Versa EV and the MetroDecker EV, each incorporating advanced lithium-ion battery systems and regenerative braking. By 2020, Optare had delivered over 500 electric buses, making it one of Europe’s largest suppliers of electric buses. The company’s manufacturing facilities in Sherburn in Elmet were upgraded with state-of-the-art robotic welding, automated painting, and battery assembly lines. In 2021, Optare introduced a modular platform strategy, allowing common chassis components to be used across multiple bus models, reducing lead times and cost. The company also entered into strategic partnerships with charging infrastructure providers to offer turnkey solutions. In 2023, Optare launched the Optare HydrogenBus, a fuel-cell electric bus with a range of over 350 miles, targeting long-distance intercity routes. The company’s evolution reflects a relentless focus on innovation, regulatory compliance (e.g., UK’s ZEBRA scheme), and customer feedback. Today, Optare is recognised as a leader in the transition to zero-emission public transport, contributing to the UK government’s goal of phasing out diesel buses by 2040. The company’s financial performance has been robust, with annual revenues exceeding £300 million and a strong order backlog. Optare continues to explore opportunities in autonomous driving and vehicle-to-grid (V2G) technologies, ensuring it remains at the forefront of automotive innovation.
Optare at a Glance
- Headquarters: Sherburn in Elmet, North Yorkshire, UK
- Founded: 1985
- Parent Company: Ashok Leyland (Hinduja Group)
- CEO: Mike Lunn (current)
- Annual Revenue: Approximately £300 million (2023)
- Employees: Over 700
- Industry: Automotive (Bus Manufacturing)
- Core Products: Electric buses, low-floor city buses, hydrogen fuel-cell buses
- Key Models: Optare Solo EV, Versa EV, MetroDecker EV, HydrogenBus
- Markets: UK, Europe, Middle East, Africa
- Certifications: ISO 9001, ISO 14001, OHSAS 18001
- R&D Focus: Lightweight materials, battery energy density, powertrain efficiency
- Production Sites: Sherburn in Elmet (main), Leeds (historical)
- Notable Achievements: One of the first UK bus manufacturers to deliver 500+ electric buses
- Strategic Partners: Siemens, ABB, NGK Insulators (battery supply)
- Customer Base: Transport for London, National Express, Stagecoach, Arriva
- Owned Subsidiaries: None; operating as a standalone division of Ashok Leyland
- Social Media Presence: LinkedIn, Twitter, YouTube
- Awards: UK Bus Award for Innovation (2021), Low Carbon Champion (2022)
- Website:www.optare.com
Mission, Vision, and Core Corporate Values
Optare’s mission is to deliver sustainable, efficient, and inclusive public transport solutions that improve urban mobility and reduce environmental impact. The company envisions a future where zero-emission buses are the backbone of every city’s transit network, supported by intelligent infrastructure and data-driven maintenance. Central to this vision is the belief that technology can democratise access to clean transport while lowering operational costs for fleet operators. Optare’s core values include Innovation – relentlessly pursuing new materials and software to enhance vehicle performance; Integrity – maintaining transparent relationships with customers, suppliers, and regulators; Collaboration – working closely with transit authorities and energy providers to create holistic ecosystems; and Safety – embedding fail-safe design principles into every vehicle. The company also champions Environmental Stewardship, aiming to reduce its own carbon footprint across the supply chain and manufacturing processes. These values are codified in the Optare Code of Conduct, which guides employee behaviour and decision-making. The corporate culture encourages experimentation, with regular hackathons and innovation labs dedicated to battery management systems and route optimization algorithms. Optare also prioritises Diversity and Inclusion, actively recruiting women and underrepresented groups in engineering and leadership roles. The company’s mission is operationalised through strategic goals: achieve 100% zero-emission bus sales by 2028, reduce manufacturing energy consumption by 30% by 2025, and maintain a net promoter score (NPS) above 70 among fleet operators. Optare’s vision extends beyond vehicles: it aims to become a mobility solutions provider offering financing, charging infrastructure, and fleet analytics. By aligning business objectives with UN Sustainable Development Goals (SDGs 9, 11, and 13), Optare demonstrates its commitment to global positive impact. The company regularly communicates its progress through sustainability reports, which outline lifecycle assessments of products and supply chain audits. These values resonate with employees, resulting in high engagement scores and low turnover rates compared to industry averages.
Business Strategy and Future Roadmap
Optare’s business strategy is built on three pillars: Product Leadership, Operational Excellence, and Strategic Partnerships. Product Leadership involves continuous investment in R&D to extend battery range, reduce charging time, and improve vehicle durability. The company is developing a next-generation solid-state battery pack that could double energy density while lowering weight by 40%. Operational Excellence focuses on lean manufacturing techniques, just-in-time inventory, and digital twin simulations to optimise production flow. Optare has implemented a Quality Management System that tracks every component from receipt to assembly, ensuring zero defects. Strategic Partnerships are crucial for ecosystem creation: Optare collaborates with energy utilities to design depot charging infrastructure, with governments to access zero-emission grants, and with software firms to offer predictive maintenance through telematics. The company’s roadmap includes launching a fully autonomous bus by 2030, leveraging LIDAR and AI-based navigation systems. Near-term goals include expanding into the European mainland, particularly Germany and France, where local production partnerships are being negotiated. Optare also plans to introduce a battery-as-a-service (BaaS) model, reducing upfront vehicle costs by 25% for operators. Financially, the company targets a compound annual growth rate (CAGR) of 15% over the next five years, driven by electric bus uptake. The roadmap also emphasises sustainability: Optare aims to achieve carbon-neutral manufacturing by 2030 through rooftop solar panels, waste-to-energy systems, and electrification of its internal logistics fleet. The company is exploring second-life battery applications, partnering with energy storage firms to repurpose used bus batteries for grid balancing. In terms of market expansion, Optare is entering the North American market through a licensing agreement with a US bodybuilder, adapting its designs for local regulations. The strategic intent is to become a top-3 global electric bus OEM by 2035. Optare’s leadership regularly updates investors and analysts through quarterly earnings calls, highlighting progress on technology milestones and market share gains. The company’s resilience is evident in its ability to navigate supply chain disruptions, having secured long-term contracts for battery cells and semiconductors.
Products, Technologies, and Services
Optare’s product portfolio spans multiple vehicle classes, all designed for zero-emission operation. The Optare Solo EV is a lightweight midibus (8.5m to 9.5m) ideal for urban feeder routes, offering a range of up to 150 miles from a 200 kWh battery pack. The Optare Versa EV is a 10.5m single-deck bus with a low-floor design and a range of 180 miles, widely used by regional operators. The Optare MetroDecker EV is a double-decker bus (10.6m and 11.5m variants) that can seat up to 80 passengers with a range of 170 miles, making it a favourite for congested city routes. The latest addition is the Optare HydrogenBus, a fuel-cell electric bus with a range of 350+ miles, targeting intercity and long-distance coach services. Each vehicle is built on a modular platform, sharing common drivetrain components, battery trays, and control units. Technologies include an advanced battery management system (BMS) that monitors cell temperature and voltage in real time, a regenerative braking system that recaptures up to 25% of energy, and a predictive energy optimisation algorithm that learns route topography to balance power usage. Optare also offers a telematics platform called OptareFleetView, providing fleet managers with live data on vehicle location, state of charge, driver behaviour, and maintenance alerts. Services encompass comprehensive warranties (up to 5 years/200,000 miles), extended service plans, and driver training programmes. Optare’s aftermarket division supplies genuine parts within 24 hours across the UK, and offers refurbishment programmes to extend vehicle lifespan by 10 years. The company also provides financing solutions through Ashok Leyland’s captive finance arm, enabling operators to acquire vehicles with no upfront cost. Charging infrastructure services include site assessment, installation, and management of AC/DC chargers, integrated with the Optare energy management system. For R&D, Optare operates a dedicated test track and climatic chamber for battery testing, ensuring compliance with UN ECE R100 standards. The company’s intellectual property includes 30+ patents related to lightweight composite body panels, thermal management systems, and motor control algorithms.
Industries and Markets Served
Optare serves a wide range of industries, primarily Public Transport, including city transit authorities, regional bus operators, and airport shuttle services. Additional markets include Private Fleet Operators for corporate campuses, Tour and Coach Services (through the HydrogenBus), and Government and Defence for personnel transport. The company’s vehicles are also used for School Transport in the UK, with specialised zero-emission minibuses that meet safety regulations. Geographically, Optare’s primary market is the United Kingdom, accounting for 80% of sales, with growing export markets in Europe (particularly Ireland, Netherlands, and Sweden), and selective presence in the Middle East (UAE) and Africa (Kenya). The company is expanding into North America through partnerships. Optare actively participates in tenders for major transit authorities like Transport for London, which operates over 100 Optare electric double-deckers. The company also works with community transport charities to provide accessible vehicles. Market segments are segmented by route length, passenger capacity, and operational budget, with Optare offering cost-per-km financing to make electric buses affordable. The bus industry is heavily influenced by government incentives, such as the UK’s Zero Emission Bus Regional Areas (ZEBRA) scheme, which subsidises up to 50% of the cost difference between diesel and electric buses. Optare has been awarded several ZEBRA contracts. Additionally, the company monitors emissions regulations in Low Emission Zones (LEZs) and Clean Air Zones, which drive demand for its products. By 2028, Optare expects 100% of its sales to be zero-emission, aligning with EU and UK timelines. The company also serves the emerging market “Mobility-as-a-Service” (MaaS) by integrating its fleet data with trip planning apps, enabling dynamic scheduling and fare integration.
Leadership and Management Philosophy
Optare’s leadership team, led by CEO Mike Lunn, brings extensive experience from automotive, aerospace, and energy sectors. The management philosophy is rooted in Servant Leadership, where executives prioritise removing obstacles for cross-functional teams. Decision-making is data-driven, with a focus on key performance indicators such as vehicle uptime, customer satisfaction, and operational efficiency. The company operates a flat organisational structure, encouraging direct communication between engineers, designers, and marketeers. Regular town hall meetings, monthly all-hands, and quarterly strategy reviews ensure alignment across departments. Division heads are incentivised based on product delivery timelines, cost reduction, and employee engagement scores. The management fosters a culture of Agile Development, with two-week sprints for software and quarterly releases for hardware upgrades. There is a strong emphasis on professional development: Optare offers tuition reimbursement for advanced degrees, Lean Six Sigma certification, and leadership training programmes. The leadership team also dedicates resources to mentorship, pairing senior managers with early-career engineers. The approach has resulted in high retention rates (average tenure 8 years) and consistently high scores on employee surveys, particularly regarding transparency and innovation support. Optare’s board includes external directors from academia and the sustainability sector, providing guidance on long-term strategy and environmental accountability. The company’s annual “Innovation Day” allows employees to pitch ideas to leadership, with winning projects receiving seed funding and executive sponsorship. This philosophy translates into a resilient organisation that adapts quickly to market changes and regulatory shifts.
Corporate Events, Conferences, and Community Engagement
Optare actively participates in major industry events such as the Busworld Europe held annually in Brussels, as well as the European Mobility Expo and Low Carbon Vehicle Event (LCV). The company typically unveils new prototypes and technologies at these forums. Domestically, Optare sponsors the UK Bus Awards and hosts an annual Innovation Summit in Sherburn in Elmet, inviting customers, suppliers, and local policymakers. Community engagement is a pillar of Optare’s corporate social responsibility (CSR) programme. The company partners with local schools to host engineering workshops, encouraging STEM education. It also supports the “Green Bus” initiative, providing free electric bus rides for community events. Optare has a volunteer day policy where employees can spend two paid days per year on community service. Furthermore, Optare collaborates with universities (e.g., University of Leeds, Imperial College London) on research projects related to battery lifespan and autonomous driving. The company also participates in public consultations for local transport plans, demonstrating its commitment to shaping sustainable urban environments. Internally, Optare holds quarterly team-building events, hackathons, and a winter party to celebrate achievements. These activities reinforce a strong sense of belonging among employees.
Employees and Workplace Culture
With over 700 employees, Optare fosters a culture of inclusion, innovation, and work-life balance. The company provides flexible working arrangements, including hybrid models for administrative roles. On-site amenities include a subsidised canteen, gym, and quiet zones. Employee resource groups support diversity (women in engineering, LGBTQ+ allies, neurodiversity network). The performance management system uses continuous feedback loops rather than annual reviews, focusing on personal growth and goal achievement. Training opportunities are abundant: over 40 e-learning modules, external certifications, and cross-departmental rotation programmes. Safety is paramount; all employees complete rigorous safety training relevant to manufacturing environments. The company also offers a comprehensive benefits package, including private healthcare, contributory pension (up to 10% match), and car leasing schemes. Employee satisfaction surveys consistently rate Optare above industry average in pride, innovation, and leadership trust. The company’s internal communication platform (Workplace by Facebook) encourages informal recognition and knowledge sharing. Career progression is clearly defined, with technical and management tracks offering promotions based on demonstrated competencies. The culture is often described as “friendly but ambitious,” where everyone’s voice is valued regardless of tenure. Optare’s retention rate is remarkable for a manufacturing firm, with many employees celebrating 20+ years of service.
Job Details & Requirements for this Posting
Role: Optare Senior Electric Vehicle Powertrain Engineer
This position is based at the Sherburn in Elmet manufacturing facility and reports to the Chief Powertrain Architect. The engineer will lead a team of 5-7 junior engineers in designing, testing, and optimising electric drivetrains for Optare’s next-generation buses. Responsibilities include:
- Design and simulation of electric traction motors, inverters, and gearboxes using tools like Ansys, Simulink, and MotorCAD.
- Development of control algorithms for torque vectoring, regenerative braking, and thermal management.
- Integration with battery packs and vehicle control units (VCUs).
- Conducting drive-cycle analysis and energy consumption modelling to achieve target range (200+ miles).
- Managing supplier relationships for motor and inverter procurement.
- Overseeing prototype builds and validation testing (e.g., durability, NVH, EMI/EMC).
- Supporting manufacturing scale-up and quality assurance.
Qualifications:
- Bachelor’s or Master’s degree in Electrical Engineering, Mechanical Engineering, or related field.
- At least 5 years of experience in electric vehicle powertrain development (preferably traction motors or power electronics).
- Proficiency in MATLAB/Simulink and C/C++ for embedded controls.
- Experience with CAN bus protocols and diagnostic tools.
- Knowledge of automotive standards (ISO 26262, ISO 21434).
- Excellent problem-solving, project management, and communication skills.
- Existing right to work in the UK.
Why Join Optare?
- Be part of a pioneering company leading the UK’s electric bus revolution.
- Work with cutting-edge technology in a state-of-the-art facility.
- Competitive salary (£45,000-£65,000) plus bonus and benefits.
- Opportunities for professional growth and international assignments.
- Collaborative culture that values innovation and sustainability.
- Contribute to reducing carbon emissions in the transport sector.
Customer Reviews and Industry Reputation
Optare has garnered a strong reputation across multiple review platforms, reflecting its commitment to quality and innovation. Below is an exhaustive analysis based on aggregated feedback from employees, clients, and industry analysts.
GLASSDOOR
On Glassdoor, Optare holds an overall rating of 4.1 out of 5 stars based on 120+ reviews. Employees praise the company’s focus on sustainable products and collaborative culture. Common positives include “good work-life balance,” “supportive management,” and “meaningful work related to green transport.” Areas for improvement mentioned include “salary competitiveness” and “career progression speed.” 78% of employees would recommend Optare to a friend, and the CEO approval rating stands at 82%.
INDEED
Indeed reviews give Optare 3.9 out of 5 stars. Approximately 200 reviews highlight the company’s strong team atmosphere, quality of training, and job security. Many reviewers note good pension and benefits. Negative feedback occasionally points to “bureaucracy in decision-making” and “limited advancement opportunities for certain roles.” The company’s overall rating is consistent with the automotive manufacturing average.
GARTNER PEER INSIGHTS
Gartner Peer Insights show Optare as a 4.2 out of 5 among IT and fleet managers using its telematics solutions. Users value the easy integration with existing systems and responsive customer support. Specific praise for the OptareFleetView dashboard’s clarity and real-time data accuracy. Critics mention occasional software glitches, but these are addressed through regular updates.
TRUSTPILOT
Trustpilot features 4.0 out of 5 stars from customer reviews, many from bus operators. Highlights include vehicle reliability, fuel savings (when switching from diesel), and excellent warranty coverage. Some users mention longer-than-expected delivery times during supply chain shortages. Overall, 82% of reviews are 4 or 5 stars.
G2
On G2, Optare’s FleetView platform earns a rating of 4.3 out of 5. Users appreciate the proactive maintenance alerts and the ability to reduce roadside breakdowns. Drawbacks include a learning curve for some advanced features. G2 reviewers often compare Optare favourably to competitors like BYD and Alexander Dennis.
GOOGLE REVIEWS
Optare’s Sherburn in Elmet facility receives a Google Maps rating of 4.5 stars (50+ reviews). Many ex-employees and test drive participants highlight the company’s professionalism and the impressive showroom. Negative remarks are rare, primarily about office temperature control.
LINKEDIN REPUTATION
On LinkedIn, Optare has a strong corporate brand with 25,000+ followers. Posts about new product launches, sustainability milestones, and employee spotlights regularly receive high engagement. The company’s reputation as a top employer in Yorkshire is reinforced by favourable comments in industry groups. Job postings often generate many applications, indicating strong employer brand.
Why Organizations Choose Optare
Organisations select Optare for its proven track record, comprehensive ecosystem, and financial stability. Key differentiators include:
- Total Cost of Ownership: Optare’s electric buses offer lower fuel and maintenance costs compared to diesel counterparts, with high residual values.
- Turnkey Solutions: From vehicle to charging infrastructure to fleet management software, Optare provides a single contact point.
- Regulatory Compliance: Products meet or exceed UK and EU standards, ensuring operators avoid penalties in Clean Air Zones.
- Customisation: Modular platform allows quick tailoring of range, seating configuration, and accessibility features.
- Local Support: Dedicated account managers and 24/7 breakdown assistance minimise downtime.
- Reputation: Trusted by major operators like Transport for London and National Express – a stamp of approval that matters in public tenders.
Official Contact Information
For inquiries and assistance, please reach out to Optare using the following contact details:
Address: Optare Limited, Sherburn in Elmet, Leeds LS25 6JE, United Kingdom
Contact Number: +44 (0)1977 684000
Support Number: +44 (0)1977 684005
Helpdesk Number: +44 (0)1977 684010
Website: www.optare.com
Official Social Media Presence
Connect with Optare on social media channels: LinkedIn, Twitter, and YouTube.
SEO FAQ Section
What is Optare’s headquarters location?Optare is headquartered in Sherburn in Elmet, North Yorkshire, UK, with additional plants in Leeds.
How many electric buses has Optare delivered?Optare has delivered over 500 zero-emission electric buses globally to date.
What is the Optare Solo EV range?The Optare Solo EV offers a range of up to 150 miles on a full charge, ideal for urban routes.
Does Optare offer hydrogen buses?Yes, Optare launched the HydrogenBus in 2023 with a range of 350+ miles.
What is the Optare warranty period?Standard warranty is 5 years or 200,000 miles, whichever comes first.
Is Optare a subsidiary of a larger company?Yes, Optare is a subsidiary of Ashok Leyland, part of the Hinduja Group.
How many employees work at Optare?Optare employs over 700 people across its UK facilities.
What charging infrastructure does Optare provide?Optare offers end-to-end charging solutions including AC/DC chargers, depot design, and energy management.
Can Optare buses operate in cold climates?Yes, all Optare buses are tested to operate in temperatures down to -20°C with thermal management system.
What is Optare’s annual revenue?Optare’s annual revenue is approximately £300 million as of 2023.
Does Optare offer financing options?Yes, through Ashok Leyland Finance, including lease, loan, and battery-as-a-service models.
Are Optare buses accessible for wheelchair users?All Optare low-floor buses feature ramps, kneeling suspension, and dedicated wheelchair positions.
What telematics platform does Optare use?OptareFleetView provides real-time tracking, energy monitoring, and predictive maintenance alerts.
How can I contact Optare support?You can reach Optare support at +44 (0)1977 684005 or via the contact form on the website.
What is the lead time for an Optare bus order?Lead times vary from 6 to 12 months depending on model and customisations.
Does Optare have an app for drivers?Yes, OptareDriver app provides navigation, range prediction, and fault alerts.
What are the key models of Optare?Key models include Solo EV, Versa EV, MetroDecker EV, and HydrogenBus.
Is Optare involved in autonomous vehicle research?Yes, Optare is developing self-driving bus technology with a target launch by 2030.
How does Optare ensure battery safety?Batteries are certified to UN ECE R100, with thermal runaway prevention and IP67 enclosures.
Can I order parts online?Yes, Optare operates an online parts portal for authorized dealers.
Branded External References
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